Healthcare executives believe AI can improve patient outcomes, reduce costs

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Health care executives ever more believe in the energy of synthetic intelligence to assist enhance individual outcomes, assistance expense cost savings and endorse health and fitness fairness, according to a new Optum study of 500 senior healthcare executives.

Most healthcare businesses – ninety eight% – either have a strategy or are planning one particular.  

Eighty-five per cent of healthcare leaders already have an AI strategy and 48% have carried out it, continuing the upward craze from past year’s results, in which eighty three% had an AI strategy and 44% had carried out it, according to the Fourth Annual Optum Survey on Artificial Intelligence in Well being Care. The study was taken of executives at hospitals, health and fitness options, everyday living sciences providers and companies. 

In addition, healthcare leaders continue to be optimistic that AI technological know-how will generate get the job done alternatives (fifty five%) instead than cut down them (45%). This is similar to past year and up from 52% in 2019. 

Also, study respondents overwhelmingly agreed healthcare businesses have a better duty than other industries to ensure responsible use of AI.  This is shown in the response that 96% believe AI plays an vital function in their effort and hard work to get to health and fitness fairness objectives and ninety four% agreed they have a duty in the healthcare procedure to ensure AI is made use of responsibly. 

Survey respondents explained they are fired up about the opportunity for AI in bettering individual outcomes in digital individual care (forty one%) prognosis and predicting outcomes (40%) and medical graphic interpretation (36%).


The study responses issue to an business that stays steadfast in its tactic to utilizing AI, Optum explained.

Practically all healthcare executives surveyed have confidence in AI to assistance day-to-day tasks, like seventy two% who have confidence in it to assistance nonclinical, administrative processes that choose absent time clinicians could be shelling out with clients. This is unchanged from the seventy one% who explained they have confidence in AI to assistance administrative tasks in 2020.  

“This year’s study results continue to validate how the responsible use of AI can assist health and fitness systems improve and scale important functions and cut down administrative burdens, all of which can help clinicians focus on their core mission of individual care,” explained Rick Hardy, CEO of Optum Perception, the info and analytics business in Optum. “We share their enthusiasm for AI, but much more importantly, we glimpse forward to combining our healthcare know-how with AI to assist folks — clients, physicians, and people operating guiding the scenes — as that is where by the serious worth is shipped.” 

THE Bigger Pattern

The study supports the get the job done accomplished by OptumInsight, which is one particular of Optum’s organizations and aspect of UnitedHealth Team. OptumInsight offers info, analytics, investigation, consulting, technological know-how and managed solutions options to hospitals, physicians, health and fitness options, governments and everyday living sciences providers.

The study uncovered that 89% of healthcare executives believe the problems in using AI in the healthcare business demand partnering with a health and fitness solutions firm with know-how in info and analytics vs . a technological know-how-focused firm. 


“The responsible use of AI continues to supply vital alternatives for healthcare leaders to streamline administrative processes and supply much more productive individual care with improved encounters for both equally clients and companies,” explained Steve Griffiths, senior vice president, info and analytics, Optum Labs, the investigation and enhancement arm of UnitedHealth Team. “These leaders are not just consumers of AI, but they have an option to be seemed to as function styles throughout industries in their commitment to using AI responsibly.” 

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