A resource final 7 days mentioned that if everyone qualified to do so claimed cash, the liabilities could be in the region of £30m.
The Telegraph understands that the slip-up – an mistake in primary tenancy regulation – dates 2012 and tenants have a 6-calendar year limitation time period in which to make a claim versus both an agent or their landlord.
Purplebricks mentioned: “The organization not too long ago became informed of a procedure difficulty in how it has been speaking with tenants on behalf of its landlords in relation to deposit registrations.
“Further enquiries into this subject are currently being done and the communications procedure is now being corrected.”
Purplebricks, which was founded in 2012 and floated on Purpose in 2015, was intensely reduction-creating until April this calendar year, when it noted its initially entire-calendar year pre-tax gain of £3.6m, on revenue of £90.9m.
It experienced £58m of hard cash on the harmony sheet in Oct, which suggests it really should be in a position to absorb any promises “comfortably”, according to analysts at Peel Hunt, who have put their score on the shares beneath assessment.
The organization has experienced a tricky time in the previous couple months as it deals with a variety of separate issues.
Purplebricks has confronted promises it unsuccessful to sign-up tenant deposits with a authorities-accredited safety scheme, blaming an IT glitch for the mistake.
The organization is also disputing accusations from estate agents who feel they are entitled to holiday pay and pensions contributions from Purplebricks, even with being classed as self-used by the organization. Previous month it issued a gain warning following organization dropped.
Its share rate has tumbled by 95pc about the previous four years and the stock is now well worth just a quarter of its float rate of 100p.
Deloitte declined to comment.