Sky is poised to release a software program update for its new streaming television just weeks right after start subsequent customer complaints in excess of “flickering” screens.
The pay out Television set big unveiled Glass final thirty day period in an try to place Sky on the entrance foot in the world-wide battle for eyeballs, but the rollout has faced teething problems.
Clients on Sky’s local community forum have described challenges with a flashing square on the display, out-of-sync audio, video clip lag and a patchy image when working with the “puck” system that streams Glass to TVs in one more room.
Some clients on the forum said they had returned their TVs right after starting to be frustrated by problems with the engineering.
A Sky spokesman said there had been large desire for Sky Glass considering that the start and good suggestions from quite a few clients.
“A quite modest amount of clients have described some flickering and we have a software program update scheduled this 7 days that will take care of this. We’ll be subsequent up as constantly with typical releases to include options and correct any challenges,” he said.
Sky Glass used broadband and wifi in a departure from practically a few many years of dominating the pay out Television set industry with its satellite dishes.
The television, which options an Ultra Hd display, Dolby Atmos encompass audio and voice activation, comes in forty three, fifty five and sixty five inch measurements and 5 colours.
Sky delivers regular payments like mobile cell phone programs commencing at £13 a thirty day period for the forty three-inch Television set. The Sky Top Television set package that consists of Netflix is £26 a thirty day period, bringing the complete to £39 a thirty day period.